What does "unity of command" in management mean?

• A. Employees report to multiple supervisors
• B. Employees should report to only one manager
• C. Command can come from various departments
• D. Employees operate independently

Answer: (B)

The concept of "unity of command" in management emphasizes that each employee should report to only one manager. This principle is foundational in organizational structures because it helps to avoid confusion and conflict that can arise when an employee has to take directives from multiple supervisors. Having a single point of authority ensures clarity in communication and responsibility, leading to a more organized and efficient work environment. This structure allows managers to ensure accountability and facilitates clearer decision-making processes. In contrast, scenarios where employees report to multiple supervisors or operate independently can lead to mixed messages, decreased efficiency, and potential conflicts in prioritization of tasks.